Global Congress Recommendations/Comments on Management Arrangements
- The mental health in the workplace can
be improved through a number of actions. These actions need to be initiated
by different players:
- International Agencies
- Government
- Employer
- The top management need more knowledge about the benefit potential by investing in the wellbeing of the workforce. The top management needs incentives to invest in the wellbeing of the individuals.
- Integrate more EAP (Employee Assist Program) Philosophy into the hiring/recruitment process
- There is a need to redefine work
- Organizations should have areas for meditation or reflections. There is a need to take better care of the mental health of the individuals. Include reflection areas in the work design.
- Assess periodically the employees opinions about how much they like to go to work/how useful they think they are
- Observation grid about basic communication skills
- Telephone feedback from clients
- International guidelines for data collection
- An independent EAP/mental health web site
- A global congress website
- Workplace related Accreditation. For each recommendation in professional guidelines ask about the "level of evidence" about its efficacy. Ask about outcome measures.
- Global need for benchmarks with: Success stories. Transportability of knowledge to other countries.
- International organizations should coordinate
- International alliance to launch project
- How to measure "morale"
- What is productivity
- Balanced scorecard Develop
- A formula on how to calculate cost savings through addressing mental health issues at work.
- White color and blue color different issues
- Who collects and who controls data
- Consumer rights and confidentiality Protect confidentiality
- Who is accountable?
- Protect the innovative process of rapid change from governmental bureaucracies
- Complete integration of managed care and EAP but adapt "confidentiality" typical of EAP.
- Distinguish between EAP and HR activities and responsibilities
- Define work as product not hours
- Make education is a part of the job
- Early warning monitoring system
- Be proactive- increase communication. Best practice proactive approach. Wellbeing, meditation,counseling
- How should work be organized to foster programs that will increase well being. Best practice in designing work to enhance behavior and org structure should come from top management and be financially rewarded
- Global benchmarking for best practices EAP should be compatible with work design
- How top combine benchmarking and work health promotion.
